We understand and try our best to deliver all orders on time. Once the order is made via phone call, facebook page, On the website or message center, a confirmation call is being made by our customer care team. It is then our priority to handle your order with care and dispatch on the given time. All deliveries are made by our courier service partners. Hence, the delivery man is not allowed to handover the parcel before receiving the total cash amount.
Placing an order
- Upon placing an order, you will receive a confirmation notification via email or SMS from our Customer Service to ensure the order has been received and is being processed.
- Orders are only confirmed for shipment once Customer Service has contacted you to confirm your orders accuracy and/or offer alternatives.
- Once your order has been confirmed and shipped. You will receive a Shipment notification via email or SMS.
- Please note, we will contact you for 2 working days from the date of order placed after that order will be canceled if not confirmed.
- Please note, credit card payment processing can take up to 3 business days, depending on the accuracy of the information provided. You will be informed by Customer Service in case a shipment is delayed due to any given reason or if the order is canceled at the earliest knowledge of the issue.
- Your order must be delivered within 7 business days according to your area and upon receiving confirmation by Customer Service.
- Please do not accept the shipment (s) if the package appears to be opened or tampered with.
- Orders will be delivered in Lahore, Karachi as soon as possible. All Other Cities is 3-5 working days from the date of order confirmation via Customer Service.
- Pre-order products are subject to separate individual delivery times exclusive of those above.
- Please note delivery times are subject to change depending on individual orders, national rules, and climate & product availability.
- TagChoice.com does not guarantee same day delivery on orders placed before 12 pm and holds the right to refuse same day delivery on orders considered undeliverable in the time frame.
Right to Refusal & Liabilities
TagChoice.com holds the right to refuse orders placed by any customer at any point in the ordering process, this includes;
a. customer unreachable by Customer Service to confirm the order
b. order placed and received Customer Service confirmation or
c. order placed and received the shipment confirmation email or SMS or
d. customer is unfriendly, making threats or inappropriate behavior towards Customer Service or Delivery Riders of any kind at any time before or after an order placed.
In case an order is refused by TagChoice.com under this category, any advance payment made by the customer will be refunded within 5 working days.
TagChoice.com will not be liable for any of the following;
a. any loss incurred by a customer upon refusal of the order or
b. unsuccessful delivery made to an unavailable customer or
c. failure to confirm the order by a customer via Customer Service or
d. delay in order delivery in circumstances beyond the control of TagChoice.com or
e. product unavailability.
Does tagchoice deliver internationally?
As of now, tagchoice doesn't deliver items internationally.
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