Due to the nature of digital gift cards, all sales are final once the order has been delivered, however we will still work with you to ensure you get what you need if there are issues we can assist with.
Exceptions for Inactive or Non-Functioning Codes
It is a rare even for 99.9% of our customers, but there is the rare case when a gift card is not working. Sometimes this is due to the gift card not being activated correctly. If this happens, please contact us within 24 hours of your purchase. Our support team will investigate this issue and confirm if it was inactive upon delivery and work directly with our suppliers to provide a replacement. However, if the code has already been redeemed, we cannot offer a replacement or refund.
Unauthorized Use and Third-Party Websites
Additionally, we cannot provide support on codes sent to unauthorized third-party websites or services, as these commonly lead to fraudulent use or scams.. We often receive reports from customers involving sites like Paxful, Noones.com, or similar platforms, where gift cards are redeemed and inaccessible. In such cases, we are unable to verify the validity of the claim or offer support, as these issues stem from unauthorized third-party involvement.
Our Commitment
We are committed to supplying authentic, valid digital gift cards and encourage customers to redeem codes directly through the intended platform. Protecting your purchase and account information is essential to prevent unauthorized use.
Thank you for understanding our policy, which ensures a secure and reliable shopping experience for all customers.
