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First priority of Tagchoice.com is to provide best quality products and hassle-free shopping experience to its customers so you are covered and your money is safe but if you are feeling any problem with your purchase then Tagchoice.com offers 7 days exchange or return policy.

Conditions

For returning an item, first read our Return Policy to make sure that your item is eligible for return as given below criterea.

  • Products must be in their original condition and brand packaging, seal pack, tags should be intact
  • Products must be unused, unaltered, unsoiled condition with their original tags
  • Products exchanges will be made on the availability of that item on the website    

  You can exchange/return only:

  • If delivery packaging was not sealed and open or you notice that product is not safe in packaging
  • If there is size/color issue
  • If received product is different as advertised on the website that you have ordered
  • If you have received a physically damage/defective product
  • If you don't like received product or feeling not happy with the quality of the product

   You cannot exchange/return in case;

  • If the return request is made after the specified time frame
  • If the products have been used/worn/washed/soiled
  • Seal open electronic items cannot be exchange/return as they cannot be re-sold
  • If you have purchased items in sets, they are not acceptable as individully for exchange/return
  • Undergarments, lingerie, jewelry, sunglasses, watches, beauty products that cannot be accept for resold, consumables like food, beverages and some sale products cannot be returned
  • As we deals in branded products so these products are bound by brand policies for repair, exchange, refunds

Return process

We always take care and ensure that you receive same as you have ordered. However, In case you need to return shipment package then you contact Tagchoice Customer Services Helpline. Customer services representative will note your order number, complaint/reason for return and take necessary information while hearing to you and will send a representative to collect package from your door step within 3 working days. After examining the package Tagchoice representative will inform you through email, sms or by call and further process. Payments will be made as quickest way as a voucher, bank transfer can take 3 to 4 working days.

Faq's 

Q. What if I have changed my mind for returning and would like to retain the product?

A. You make a call us to cancel your return request. If replacement is already dispatched, you can reject replacement item when you received it.

Q. What if Tagchoice courier service doesn’t serve my location?

A. If we can't arrange a reverse pickup for you, we’ll inform you through call and request you to return item via any courier service. We will refund your courier amount as a voucher, bank transfer or while replacement item delivery.

Q. What if product is non-functional and can I claim warranty?

A. If your product is non-functional when you received it and return terms and conditions applicable, Call us at helpline number within 7 days of Delivery.

After 7 days Tagchoice will not take responsibility. Products has a warranty will dispatched with a warranty card. To claim this warranty, you may contact the authorized service center of that brand using the details stated on this warranty card.

Q. What if my returned product is not valid?

A. If your returned product is invalid, then we will inform you through call to clarify the matter. We will send back your item to your doorstep.

Q. What if Products have bought through a discount voucher, sale items or any promotion activity and I return it?

A. Products purchased through discount voucher or on sale, the amount will be refunded exactly you have paid for the product.